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EBPI Support Center
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Course Access
Use this option if you cannot find your assigned course, your course is not opening, or you believe you were enrolled incorrectly.
Certificate Issue
Use this option if you completed training but cannot access your certificate, your certificate information appears incorrect, or your completion status needs review.
Payment or License Question
Use this option if you need help with a purchase, agency license, staff enrollment package, or payment-related question.
Agency Admin Help
Use this option if you are an agency administrator and need help managing staff, licenses, course access, reports, or completion tracking.
Instructor Support
Use this option if you need help with instructor access, trainer resources, recertification, role plays, manuals, or course delivery materials.
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